hmv has been the home of entertainment  in the UK since 1921.

If you can inspire customers and deliver exceptional service, we can offer you a fantastic opportunity over the seasonal holidays.

You will be the first point of contact for hmv customers and will use your proven customer service skills to efficiently respond to complaints via telephone and email, ensuring that effective resolutions are implemented.

Your contractual hours will be 36.25 hours between 9am and 5.15pm, Monday to Friday.

Customer service experience in a fast paced store or head office environment is essential.

Strong communication skills both written and verbal are a prerequisite for this role.

We are an equal opportunities employer and are committed to diversity and inclusion.  

Please note that successful applicants will be required to provide evidence of eligibility to work in the UK

Please note this is a temporary position with an estimated end date of the end of January 2017